Return & Exchange Policy
We want you to love your purchase! If you are not completely satisfied, we accept returns within 21 days of delivery. 

• Condition: Items must be unworn, unwashed, with original tags attached, and in original packaging.

• Eligible Items: Full-priced items can be returned for a full refund to the original payment method.

• Non-Returnable: Sale items and custom-made products are final sale and cannot be returned.

• Exchanges: Because each piece is one-of-a-kind, we are unable to offer an exchange for a different size in the same pattern, but can exchange for another pattern or size. We offer free exchanges within 30 days.

• Return Shipping: Customers are responsible for return shipping costs.

• Process: Please email info@butterfliesinballgowns.com with your order number to initiate a return.